A district consumer commission found SBI guilty of service deficiency. The bank shared a customer’s personal savings account details with his former employer. This disclosure occurred without the customer’s explicit consent or prior permission. The commission ordered SBI to pay compensation and legal costs to the complainant. The ruling emphasized the importance of protecting customer privacy in banking operations. A district consumer commission found SBI guilty of service deficiency. The bank shared a customer’s personal savings account details with his former employer. This disclosure occurred without the customer’s explicit consent or prior permission. The commission ordered SBI to pay compensation and legal costs to the complainant. The ruling emphasized the importance of protecting customer privacy in banking operations.
