A consumer commission ordered Ola Electric to refund a customer Rs 1,34,161. The company failed to deliver an electric motorcycle for several months after receiving full payment. Ola Electric also must pay Rs 90,000 for loss of livelihood and mental agony. The commission found the company provided insufficient evidence for the prolonged delay. This decision highlights deficiency in service for non-delivery of goods. A consumer commission ordered Ola Electric to refund a customer Rs 1,34,161. The company failed to deliver an electric motorcycle for several months after receiving full payment. Ola Electric also must pay Rs 90,000 for loss of livelihood and mental agony. The commission found the company provided insufficient evidence for the prolonged delay. This decision highlights deficiency in service for non-delivery of goods.
