A district consumer commission has ordered Okinawa Scooters and its dealers to replace a defective electric scooter battery and speedometer free of charge. The directive comes after the company failed to honor the vehicle’s warranty, leaving the owner with a non-functional scooter. The commission also awarded Rs 15,000 for compensation and litigation costs, highlighting the need for proper after-sales service for EV buyers. A district consumer commission has ordered Okinawa Scooters and its dealers to replace a defective electric scooter battery and speedometer free of charge. The directive comes after the company failed to honor the vehicle’s warranty, leaving the owner with a non-functional scooter. The commission also awarded Rs 15,000 for compensation and litigation costs, highlighting the need for proper after-sales service for EV buyers.
