A Puducherry restaurant, Briyani & Co., has been ordered to pay ₹10,000 compensation and provide 10 free biryani plates after a customer found a dead insect in his food. The consumer commission found the restaurant liable for serving contaminated food, deeming it a ‘deficiency in service’. The eatery’s contradictory responses further influenced the ruling. A Puducherry restaurant, Briyani & Co., has been ordered to pay ₹10,000 compensation and provide 10 free biryani plates after a customer found a dead insect in his food. The consumer commission found the restaurant liable for serving contaminated food, deeming it a ‘deficiency in service’. The eatery’s contradictory responses further influenced the ruling.
