A Kerala consumer commission found Royal Enfield and its dealer guilty of service deficiency. The buyer received a new motorcycle with several defects immediately after purchase. An expert inspection confirmed significant issues inconsistent with a brand-new vehicle. The commission ordered the manufacturer and dealer to pay over Rs 2.3 lakh. This ruling addresses unfair trade practices and service shortcomings in the sale. A Kerala consumer commission found Royal Enfield and its dealer guilty of service deficiency. The buyer received a new motorcycle with several defects immediately after purchase. An expert inspection confirmed significant issues inconsistent with a brand-new vehicle. The commission ordered the manufacturer and dealer to pay over Rs 2.3 lakh. This ruling addresses unfair trade practices and service shortcomings in the sale.
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Brand-new Royal Enfield had defects on first ride, buyer wins over Rs 2.3 lakh
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