A consumer commission ordered Star Health to reimburse a woman’s dengue treatment claim. The insurer had rejected the claim citing hospital record discrepancies. The commission found these discrepancies were beyond the complainant’s control. It noted the insurer failed to verify issues with the hospital. The commission directed Star Health to pay the medical claim and compensation. A consumer commission ordered Star Health to reimburse a woman’s dengue treatment claim. The insurer had rejected the claim citing hospital record discrepancies. The commission found these discrepancies were beyond the complainant’s control. It noted the insurer failed to verify issues with the hospital. The commission directed Star Health to pay the medical claim and compensation.
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